In September of last year, Aimee and I moved into our first home. We were excited. It had been a long, painful, annoying process. We signed a contract on a new home in a small (and cheap) subdivision on the west side of El Paso. It took the builder over a year to get it finished, even though we had been told it would only take about three months to have it built. We had to hound the builder to make sure that we got everything we wanted (and paid for) and we were treated like dirt by his office staff.
When we moved in, things did not get any better, except that we no longer had to mooch off my family for a place to live. Getting the builder’s rep to come out to the house for repairs was a major chore. To this day, we still don’t have the gates that were supposed to be installed between the back yard and the front.
But we had our home. We were raising our child and things were good. But then we started to notice a little crack in the drywall in our bedroom. So we called the builder. After a few calls, we spoke to someone in his office. They sent the foreman out. He said that it was normal. The change of seasons. And that we should wait a full year to have him repair them.
So we waited. And the crack got worse. Much worse. New cracks started to appear all over the house. Doors became hard to close. We started to think that there might be a problem. We got a re-inspection of the house done just after the exterior doors became really difficult to latch closed.
We have “structural damage due to foundational shifting”. The inspector said that the foundation is simultaneously sinking and twisting.
We have a lawyer and we’re moving out this weekend. We’re hoping for our money back. And to never have to deal with something like this again.
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